Privacy

Our full privacy policy is being finalised and will be published here shortly. What follows is a plain summary of how we handle information collected through the Sundown trial survey.

Who is collecting this: Daydream Energy Pty Ltd (ACN 700 900 483).

What we collect: the answers you give in this form, plus your IP address, browser user agent, the page that referred you, and any code printed on the flyer you scanned. We use the flyer code to tell which letterbox drop reached you. If you don't give us these details we can't consider you for the pilot.

Why we collect it: to work out whether your home is eligible for the Sundown pilot, to choose the participating households, to decide which battery and inverter systems we need to support, and to decide if there is enough interest to run the pilot program. We will not use your details for any other purpose without asking you first, and we will never sell them.

Where it is stored: our systems are hosted by Amazon Web Services, so your information is stored and processed on infrastructure they operate.

Who we may share it with: if you are selected for the pilot and separately agree at that point, we may anonymise your household data to share pilot performance with your electricity distributor. Nobody else. The data we present is anonymised to show energy trends rather than any specific household or personal information.

How long we keep it: if you are not selected, we will delete your details within 6 months of the pilot's participants being confirmed.

Giving us this information is voluntary. You can decline, and you can leave any optional question blank.

To see, correct or delete what we hold about you, or to make a complaint, email hello@daydream.energy and we will action it.

If you are not satisfied with how we handle your complaint, you can raise it with the Office of the Australian Information Commissioner at oaic.gov.au.