Refer a Friend Campaign Terms

Campaign: Sundown Summer Mates

These terms apply to the referral campaign named above. Each campaign we run has its own terms. If you were shown different terms when you received your code, those are the ones that apply to you.

1. Who is making this offer

The offer is made by Daydream Energy Pty Ltd (ABN 11 700 900 483) of Victoria, Australia. In these terms, "we", "us" and "Daydream" mean Daydream Energy Pty Ltd, and "you" means the person who shares a referral code. Email us at hello@daydream.energy.

Where your energy plan or battery program is supplied by one of our partners, that partner is not the promoter of this campaign and is not responsible for paying any reward under it, unless we tell you otherwise in writing.

2. The campaign

Sundown Summer Mates is running now. It has no fixed end date. We may pause or end it at any time under clause 10.

Referral codes are only valid while the campaign is active. A code used after the campaign ends does not qualify.

3. Who can refer

You can refer a friend if:

• you are at least 18;
• you are the account holder, or an authorised person on the account, for a household enrolled with us; and
• your account is not suspended, in arrears, or in the process of being closed at the time the referral qualifies.

We have to issue you the code. Codes are personal to you. Don't post your code to coupon sites, resell it, promote it through paid search on our brand terms, or present it in a way that suggests the offer comes from us directly rather than from you.

4. Who counts as a referred household

A referred household must:

• be new to us, and not have been enrolled with us at any time in the previous 12 months;
• have a supply address and NMI different from yours; and
• enter your referral code at sign-up. A code can't be added afterwards.

Only one referral code applies per household. If more than one is entered, the first valid code recorded on the account is the one that counts.

5. When a referral qualifies

A referral qualifies when both of the following have happened:

• the referred household finishes signing up and has a home set up with us; and
• the referred household connects a home battery to their Daydream account, and we start receiving data from it.

We decide when each of these has happened from our own records and from the data we receive from your friend's battery, inverter, meter data provider or distributor. Those records are the ones that count.

Signing up alone doesn't qualify a referral under this campaign.

6. Qualification window

A referral must meet the requirements in clause 5 within 30 days of the referred household signing up. If it doesn't, the referral expires and no reward is payable, even if the requirements are met later.

7. Rewards

If a referral qualifies, you receive a $50 digital gift card. The referred household receives no reward under this campaign.

We give one reward per qualifying referral. A reward becomes payable as soon as the referral qualifies, and we'll send the card within 14 days after that.

We send the card by email, to the address on your Daydream account, so keep that address current — it is where the card goes. If we can't deliver the card, or you don't redeem it, within 12 months of it becoming payable, the reward lapses.

A third party issues the card, not us, and the card carries that issuer's own terms and its own expiry date. The reward is a gift card and not cash. It isn't transferable, and we won't exchange it for cash or for anything else.

8. Limits

• Per household: you can earn a reward for at most 3 qualifying referrals under this campaign.
• Campaign total: we'll issue a card for at most 50 qualifying referrals across everyone taking part in this campaign.

Referrals qualify in the order our records show them qualifying. Once the campaign total is reached, no further rewards are payable. A referral that hasn't qualified by that point earns nothing, even if it later meets the requirements in clause 5. We stop issuing codes and take the offer down once the total is reached or close to it.

9. When we won't pay

We may decline a referral, withhold a reward, or cancel or recover a card we've already sent if:

• you and the referred household share the same supply address, or the reward would go to the same person on both sides;
• you referred yourself, or used another person's identity or details to do so;
• the referred household's enrolment is cancelled, reversed or found to be invalid, or they exercise a cooling-off right, before the reward becomes payable;
• the battery, meter or data connection the referral qualified on is disconnected or revoked before the reward becomes payable;
• the referral was generated through automated means, bulk distribution, misleading advertising, or paid promotion we haven't approved; or
• we reasonably believe the referral wasn't a genuine recommendation to a real person you know.

Where we decline a referral we'll tell you why. If you think we've got it wrong, email hello@daydream.energy and we'll review it.

10. Changing, pausing or ending the campaign

We may change these terms, pause the campaign, or end it at any time, including by lowering or removing the reward.

If we do:

• a referral that has already qualified before the change takes effect is paid on the terms that applied when it qualified;
• a referral that has been made but hasn't qualified yet is paid on the terms that applied when the referred household signed up, as long as it qualifies within the window in clause 6; and
• codes stop working from the time the campaign ends.

Every version of these terms is published at daydream.energy/legal/referral-terms, and each earlier version stays published at its own address. Where a change materially reduces what you'd receive for a referral you've already made, we'll tell you directly.

11. Privacy

To take part, you agree that we may tell the referred household who referred them, and that we may tell you that a household you referred has signed up and whether their referral has qualified. We won't give you their account details, their energy data or their payment information.

We handle personal information in line with our Privacy Policy and the Privacy Act 1988 (Cth).

Only share your code with people you know. Don't give us a friend's contact details without asking them first, and don't send unsolicited marketing messages using your code.

12. Tax

We give rewards to you as a private individual and we don't withhold tax from them. A gift card is worth what it says on it for tax purposes. If you're registered for GST, or you're referring in the course of a business, the reward may have tax consequences for you. We don't give tax advice — check with your accountant.

13. General

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that can't lawfully be excluded.

Taking part in this campaign doesn't change the terms of your energy plan, your battery program, or any other agreement you have with us.

These terms are governed by the law of Victoria.

Contact: Daydream Energy Pty Ltd, hello@daydream.energy